Question 1

What is FontGrid?

Accepted Answer

FontGrid is a font preview, comparison, and organization tool. It helps you explore fonts detected on your device, try your own sample text, compare options, and keep track of your favorites.

Question 2

Is FontGrid free to use?

Accepted Answer

Yes. FontGrid offers a Free plan with core preview tools and two paid Pro subscriptions. The features and limits of each plan are listed below and on the Pricing page.

Question 3

Who is FontGrid for?

Accepted Answer

FontGrid can be useful for designers, developers, and anyone who wants to review and compare typography before choosing a font.

Question 4

Do I need to install fonts through FontGrid?

Accepted Answer

FontGrid previews fonts that the browser can detect on your device. It does not sell a font license or automatically grant permission to download or redistribute a font.

Question 5

Why does my browser ask for permission to use local fonts?

Accepted Answer

The font preview needs your browser permission to access information about locally installed fonts. You can allow or deny the request. Features that rely on local fonts may not work if permission is denied.

Question 6

Can I change or revoke font access permission?

Accepted Answer

Yes, where supported, you can manage or revoke local-font access through your browser's site-permission settings. The exact steps depend on your browser.

Question 7

Will every installed font appear?

Accepted Answer

Not necessarily. Font discovery depends on your operating system, browser support, permission settings, and which fonts the browser can access.

Question 8

How do I preview a font with my own text?

Accepted Answer

Enter your sample text in the preview field, then select Preview. FontGrid uses that text in the available font-preview views.

Question 9

What is Smart Grid?

Accepted Answer

Smart Grid displays detected fonts in a visual grid, allowing you to scan and compare how the same sample looks in different typefaces.

Question 10

Can I change the preview font size?

Accepted Answer

Yes. FontGrid offers a font-size control so you can adjust the size of the preview text.

Question 11

How does font search work?

Accepted Answer

Use the font search field to find detected fonts by name. Alphabetical sorting is also included in the Free plan.

Question 12

Can I copy a font name?

Accepted Answer

Yes. FontGrid includes a Copy Font Name function, which copies the displayed font name rather than providing a license to the font itself.

Question 13

What is the difference between Grid View and List View?

Accepted Answer

Grid View presents fonts as visual cards. List View is an additional browsing layout available with Pro, together with advanced View Settings.

Question 14

What is Fast Preview Here?

Accepted Answer

Fast Preview Here is a preview function intended for supported webpages. Availability can depend on page restrictions, browser compatibility, and the permissions required for the feature.

Question 15

What are Bookmarks and folders?

Accepted Answer

Bookmarks let you save font selections for later reference. Saving fonts into unlimited bookmark collections, and customizing folder names and colors, is included in the Free plan.

Question 16

What is Compare?

Accepted Answer

Compare is a Pro feature: compare unlimited fonts side by side with the same sample text.

Question 17

What is Font Pairing Studio?

Accepted Answer

Font Pairing Studio is a Pro feature for mixing and matching 2 to 5 fonts.

Question 18

What is Font Inspector?

Accepted Answer

Font Inspector displays available font details, such as family, weight, style, CSS-related information, and characters. The information shown depends on the selected font and the available data.

Question 19

Can I print or export a preview?

Accepted Answer

Exporting previews as PNG or JPG and downloading preview images are included in the Free plan. Full-Preview Printing is part of Pro, as listed on the Pricing page.

Question 20

What is included in the Free plan?

Accepted Answer

Free — $0: discover and browse up to 1,000 fonts installed on your device; Smart Grid with fast, responsive browsing; Live Preview with custom text and adjustable font size; Paragraph & Character Preview; Full-Screen Preview & Copy Font Name; font weights and styles; Fast Preview Here on supported websites; unlimited bookmark collections with custom folder names and colors; direct font downloads; text and preview image downloads; PNG or JPG export; and access via the website and Chrome extension.

Question 21

What does FontGrid Pro include?

Accepted Answer

Pro includes everything in Free, plus unlimited detected-font browsing, List View & Advanced View Settings, Compare unlimited fonts side by side, Font Pairing Studio for mixing and matching 2 to 5 fonts, and Full-Preview Printing. Technical browser/device limitations still apply.

Question 22

How much does Pro cost?

Accepted Answer

Pro Monthly: US$1.99 per month. Pro Annual: US$20 per year. Any applicable taxes and your final payable amount are shown during checkout.

Question 23

Do the monthly and annual plans have different features?

Accepted Answer

The Pricing page lists the same Pro feature set for both plans. The difference is the billing period and price.

Question 24

Is there a free trial?

Accepted Answer

The Pricing page offers a 7-day free trial for both Pro Monthly and Pro Annual, subject to the eligibility and billing details presented at signup.

Question 25

Will I be charged when the trial ends?

Accepted Answer

If you start a renewing subscription trial and do not cancel before it ends, the selected subscription charge may begin when the trial period expires, as disclosed at checkout. Review the checkout confirmation for your billing date and plan.

Question 26

How are website payments handled?

Accepted Answer

Purchases made through the FontGrid website checkout are processed by Creem, which acts as the merchant of record for those transactions. The checkout presents the transaction details and applicable taxes.

Question 27

How do I get a receipt or invoice?

Accepted Answer

Creem issues payment confirmations and invoices for completed transactions made through its checkout. You can also use the link provided in the purchase email to access Creem's customer portal.

Question 28

How do I cancel my subscription?

Accepted Answer

Email hello@fontgrid.top from the address used for the purchase and request cancellation of future renewals. You can also manage your subscription through Creem's customer portal, accessible using the link in your purchase email. Cancellation takes effect when processed and confirmed; submit your request before the next billing date.

Question 29

Can I cancel during the free trial?

Accepted Answer

Yes. You may request cancellation during the trial by email or use Creem's customer portal. To avoid a renewal charge, ensure cancellation is completed before the trial ends.

Question 30

How do I request a refund?

Accepted Answer

Email hello@fontgrid.top with your purchase email address and transaction reference, if available. We will review the request and coordinate with Creem. Approved refunds are handled by Creem under the transaction terms and applicable law.

Question 31

Does cancellation automatically mean a refund?

Accepted Answer

No. Stopping future billing and refunding a completed charge are separate actions. If you want both, please say so in your request. Statutory consumer rights remain unaffected.

Question 32

What if payment succeeds but Pro is not activated?

Accepted Answer

Send your purchase email, transaction reference, and a description of the issue to hello@fontgrid.top. Do not email your full payment card details or password.

Question 33

Does FontGrid own the fonts on my computer?

Accepted Answer

No. A font remains subject to its owner's copyright and license terms. Previewing a font does not transfer any ownership rights to FontGrid.

Question 34

Can I use a previewed font commercially?

Accepted Answer

Only if its original license allows that use. FontGrid does not grant commercial font licenses merely by displaying or previewing a typeface.

Question 35

What happens to my preview text and saved fonts?

Accepted Answer

FontGrid uses this information for the selected preview and organization functions. Storage location, synchronization, and retention must be described accurately in the final Privacy Policy after technical verification.

Question 36

How can I request access to or deletion of my personal data?

Accepted Answer

Contact hello@fontgrid.top. We will handle eligible privacy requests in accordance with applicable law and any identity-verification requirements. Deleting a FontGrid account and cancelling a Creem-managed subscription may require separate steps.

Question 37

Why are some fonts missing or not displayed correctly?

Accepted Answer

Check that you granted local-font permission, then refresh the page. Browser compatibility, font formats, local installation, and operating-system restrictions can affect the results.

Question 38

What if Fast Preview Here does not work on a webpage?

Accepted Answer

Some sites restrict how extensions interact with them. Check browser permissions and try a supported page. If the problem continues, contact support.

Question 39

How do I report a bug?

Accepted Answer

Email hello@fontgrid.top with the feature name, browser and operating-system details, what happened, and steps to reproduce it. Screenshots may help; remove personal or sensitive information first.

Question 40

Where can I read the legal policies?

Accepted Answer

See our Terms of Service and Privacy Policy.

Question 41

How do I contact FontGrid?

Accepted Answer

For support, subscription questions, cancellations, refund requests, and privacy inquiries, email hello@fontgrid.top.

Help & FAQ

Getting Started

Preview and Font Tools

Plans, Trials, and Billing

Privacy, Rights, and Troubleshooting

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